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City of Dallas

129 E. Memorial Dr, Dallas, GA, 30132, US

City of Dallas Covid-19 Pandemic Recovery Assistance Request

The City of Dallas’ Pandemic Recovery Assistance Option will apply to bills that were due April 10th, 2020- July 10th, 2020. This special payment plan will defer the accrued amount during those 4 months and divide it over a 6 month re-payment period starting October 2020. 

Requirements for payment plan:

  • Any balance incurred prior to April 2020 must be paid in full before payment plan can begin.
  • Any customer wanting to take advantage of the program must sign up either online, via the City’s mobile app, or in the office.
  • Repayment of deferment will begin October 2020. Deferment amount plus regular monthly bill must be paid to remain eligible.


Customer Name (must match account holder)

Today's Date

Date Picker

Service Address

By checking the box below, I understand that as the account holder for my City of Dallas Utility account, I am requesting to enroll in the Pandemic Recovery Assistance Option that the City of Dallas is offering it's customers pertaining accrued bills from April 2020-July 2020. Further more, I understand that this assistance option does not remove the balance from my account in whole, but allows the option of repayment over 6 months of accrued balances starting in October 2020. 

Additional requirements qualify for assistance include bringing current any balance accrued prior to April 2020.



Choose how to sign